PRIVACY POLICY and sms terms and conditions

Goodwill Industries of Lane and South Coast Counties Privacy Policy

This Privacy Policy explains how Goodwill Industries of Lane and South Coast Counties (“Goodwill”) collects, uses, shares, and protects personal information through our website www.goodwill-oregon.org (“Goodwill Site” or “Site”). By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

 

Privacy Policy

Thank you for taking the time to read our privacy policy. Goodwill recognizes the importance of protecting the information we may collect from you or that you voluntarily provide when visiting our Site. This Privacy Policy does not apply to the websites of Goodwill Industries International, Inc. or any other regional Goodwill websites, each of which may provide its own privacy and other policies. This Privacy Policy also does not apply when you visit another website through a link on the Goodwill Site.

 

To help you make informed choices when using and visiting our Site, this Privacy Policy details what information we may collect from you, how we use it, with whom it’s shared and the choices you have regarding our use of your information provided and our Site.

 

Information We Collect and How We Collect It

We collect a variety of information from you when you visit our Site, fill out an online form, or otherwise interact with our Site. When registering on our Site or when submitting a comment or question through the “Contact Us” webpage, you may be asked to provide us with your first and last name, e-mail address, and phone number (collectively, your “Personal Information”).  We also collect certain Internet and electronic network activity information, including the domain from which you visited our Site, your IP address, which pages of the Site you visit, the date and time of your visit, and the browser you are using.

 

We use a variety of webserver logging and analytic software and/or cookies to collect this information, as detailed further below. We use “cookies” to collect the information described above, to store information in connection with a transaction you’ve selected, and to help further our Site analysis operations.  Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser that enables the website’s or service provider’s systems to recognize you and your browser and to remember certain information about you and your use of the website. The cookies we may utilize cannot retrieve any other data from your hard drive, pass on computer viruses, or capture any information not identified above that you have not otherwise provided to us.

 

Cookies provide us with statistics about your visit and help us understand: the number of people visiting the Site, which parts of our Site are the most popular, where visitors are going, and how long they spend there.  We also use cookies to analyze Site traffic patterns to help us improve the site organization and design. For more background information about different types of “cookies” commonly in use, you can visit http://en.wikipedia.org/wiki/HTTP_cookie.

 

How We Use the Information We Collect

Any of the information listed above that we may collect from you could be used in one or more of the following ways:

  • To personalize your online experience – The Site analytic information and reports generated from them help us to better respond to your individual needs;
  • To improve our Site – We seek to improve our Site and its features based on the information of how visitors use our Site as well as any feedback we receive from you that is collected from our website, including name, email address, and phone number;
  • To improve customer service – Goodwill first and foremost wants to assist individuals, and we hope any information provided or collected by us helps to more effectively respond to customer service requests and needs;
  • To process transactions – Your information may be used for the express purpose of delivering a purchased product or service as you have requested;
  • To send periodic emails – The email address you may have provided through our “Contact Us” page or in connection with order or donation processing, may be used to send you information and updates pertaining to your order or feedback, in addition to receiving occasional news, updates, related product or service information; and
  • To provide products and services to you, and make products and services available from third parties, and to support those products and services.

 

How We Share or Disclose Your Personal Information

Except as otherwise detailed in this Privacy Policy and our Terms of Use, we do not sell, trade, or transfer to third parties your Personal Information. This restriction does not apply to the following situations:

  • We may contract third parties who assist us in operating our Site, conducting our business, or servicing individuals. These service providers are permitted to use the information collected on our behalf for the sole purpose of helping us conduct and improve our business. We do not authorize these service providers to use or disclose the information they obtain from us for any purpose other than the specific purposes for which they obtained the information or to comply with legal requirements.
  • We may use the information we collect from you to interact with credit card providers, payment servicers, and banks.
  • We may release your information when we believe disclosure is appropriate in order to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
  • We may provide non-personally identifiable information to third parties for marketing, advertising, or other uses.

In addition, circumstances may arise where, whether for strategic or other business reasons, Goodwill decides to sell, buy, merge, or otherwise reorganize its business, including in the event of bankruptcy. If such a transaction occurs, the purchasers, creditors, trustees, or other persons or entities involved in such sale, purchase, merger, or reorganization may be granted access and control of your Personal Information as a result of such sale, purchase, merger, or reorganization. In the event of such an occurrence, you may contact the entity to which we have transferred your Personal Information with any inquiries concerning the handling of that information.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

 

Privacy Contact — How to Contact Us

If you have any questions or comments regarding this privacy policy please contact us using the information below:

Goodwill Industries of Lane and South Coast Counties
1010 Green Acres Road
Eugene, OR  97408
Email: info@goodwill-oregon.org
Phone: (541) 345-1801
Web: https://goodwill-oregon.org/

 

SMS Terms & Conditions

  1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

  1. Types of SMS Communications:

If you have consented to receive text messages from Goodwill Industries of Lane and South Coast Counties you may receive messages related to the following: Customer care regarding appointment reminders and confirmation and follow-up messages.

 

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”

 

  1. Message Frequency:

Message frequency may vary depending on the type of communication.

 

Example:

“Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.”

 

  1. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

  1. Opt-In Method:

You may opt-in to receive SMS messages from Goodwill Industries of Lane and South Coast Counties in the following way:

 

  1. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 

  1. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at info@goodwill-oregon.org or by calling (541) 345-1801.

 

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

  1. Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy Hyperlink] pages.
Message frequency may vary